apology
-
Strategy & Marketing
Urban Outfitters Marketing Fail of the Year
Retail chain Urban Outfitters recently debuted a sweatshirt that was no ordinary sweatshirt. The $129 shirt was printed with the…
Read More » -
Creative Leadership
Why You Should Master the Art of the Apology
Saturday night Kathleen and I “pre-celebrated” Mother’s Day at a nice Italian restaurant with our daughter Kelsey. Kelsey’s husband Chris…
Read More »
