Everybody wants to be results oriented. After all, many think that if you’re not getting results, then what’s the point? It’s tough to argue with results. In fact – especially when it comes to religious organizations and non-profits – I wish more were focused on results. From evangelism, to relief work, to fundraising, results can be a good thing. But over the years, we’ve had a few clients that were so results oriented, it worked against them. Why? Because they were too focused on results, at the expense of relationship.
— In order to save a few bucks, they were willing to damage a long term relationship with an excellent vendor.
— They created an atmosphere of distrust, because they were always nit-picking about issues that didn’t really matter.
— They walked into meetings looking for a fight.
— There were more proud of saving money than creating excellent work.
— They became budget oriented instead of people oriented.
In your well intentioned pursuit of results, don’t forget the importance of relationship. Don’t let budget and schedule drive your organization. Remember the importance of values and people. Sometimes spending money in the right way creates far more goodwill, motivation, and excellence.
Stop thinking of ways to squeeze more out of people, and think of ways to inspire them to do great work. You may spend a few more bucks in the short term, but your long term “results” will be far greater than you can imagine.