You’d be surprised at how many times I start working with a new client, only to have someone on their team pull me aside to complain about how the organization is run, or the incompetent leadership, or the mission. I know other people who constantly complain about their job, co-workers, schedule, and more. The bottom line is that there are far too many people complaining and not nearly enough making things happen. Here’s a shocking statistic I read recently: 78% of people who were fired last year, weren’t fired because of mistakes, incompetence, or lack of skill. They were fired because they couldn’t get along with other people at work.
Admit it: How much time to you spend complaining about your problems to people who can’t help you solve them?
The book of Philippians in the New Testament says, “Do all things without grumbling.” That’s good advice. Stop thinking it will help, because it doesn’t. Here’s a list of what complaining will not do:
1. It won’t impress your boss.
2. It won’t impress your friends. (Sure they might agree with you, but it won’t make you look like a world changer.)
3. It won’t help you as a leader.
4. It won’t help your attitude (or results).
5. It won’t create relationships with people who matter.
6. It won’t build a winning culture in your organization.
Here’s the policy at our media production company Cooke Media Group: I encourage my team to zero in on problems, but don’t come to me with a problem unless you at least have some initial ideas about how to fix it.
Want to impress your boss, your clients, or your co-workers? Stop complaining about problems and start being obsessed with solutions. Become known at your workplace as the “solution person” and watch how things change for the better.
How about you? Do you work with complainers? How do you deal with them?