You’ve probably heard about the Progressive push to boycott Hyatt Hotels because of their hosting the 2021 Conservative Political Action Conference (CPAC). The Left is apparently infuriated that Hyatt allowed CPAC to use one of their hotels to host ‘neo-Nazis.’ But as far as these “protests” go, get in line. From Amazon censoring conservative books or universities “de-inviting” conservative or faith-based speakers, this is comes in a long line of “cancel culture” outrage.
Whether it’s becoming a long term problem or is just another fad we can’t know right now. But in the short term, how do leaders of companies, educational institutions, or nonprofits respond when attacked by these far-left accusations?
To their credit, Hyatt Hotels defended its decision to host the event with a textbook answer – and it’s a good model for other leaders to follow. In essence, they simply used the attacker’s own rhetoric in responding back to their accusations. A spokesperson for Hyatt told FOX Business in an emailed statement that its primary goal was to provide a safe and inclusive environment for its colleagues, guests, and customers. Here’s part of the statement:
“We take pride in operating a highly inclusive environment and we believe that the facilitation of gatherings is a central element of what we do as a hospitality company,” the spokesperson said. “We believe in the right of individuals and organizations to peacefully express their views, independent of the degree to which the perspectives of those hosting meetings and events at our hotels align with ours. Our own values support a culture that is characterized by empathy, respect and diversity of opinions and backgrounds, and we strive to bring this to light through what we do and how we engage with those in our care.”
They simply used their own terminology and pat phrases against them. It’s a terrific lesson for leaders of other organizations who become under fire in the cancel culture environment we live in today.
As we’ve seen with the New York Times, and other organizations, business, academic, and nonprofit leaders who cave to the mob, eventually get eaten as well. But leaders who have the courage to stand by their convictions and express those convictions in a compelling way with grace, will be the ones I’ll be supporting.