The Terrifying Speed of Trust


We’d like to think that when it comes to picking friends, electing political candidates, or investing in people, we’re pretty good at learning to trust. But Dan Ariely, writing in the Wall Street Journal, explodes that myth with recent research. In fact, it appears we rarely do little more than base our trust on how someone looks:

The Power of Admitting Your Mistakes


Even though we’ve all eaten Domino’s Pizza, few people know just how successful the company is today. In a recent article in the Wall Street Journal, Patrick Doyle, CEO of Domino’s Pizza was profiled for his success leading the company. But it wasn’t always that way. In fact, when he took over the company was on a rapid slide to oblivion. People hated the pizza, and their PR was in the trash heap. But

Four Things Influencers Should Know About Trust


When it comes to leadership and influence, we rarely talk about trust. When we do, it’s usually in terms of honesty and integrity. Questions like: “Can I trust you to honor your word?” or “Can you be trusted with finances?” usually come to mind. Those questions are important, but the truth is, trust is a far deeper issue, and when it comes to your team, employees, congregation, or followers, trust may be the single most important connection you can build. To achieve that connection, here’s four principles every leader and influencer should know:

When Teams Can’t Trust Their Leaders


There have been plenty of stories recently about pastors and other ministry leaders failing or falling from grace. This isn’t one of those stories. This post is about pastors and leaders with teams who don’t trust them to keep their word. Keep in mind, these aren’t bad people, and I’m not talking about outright liars. I’m talking about leaders who’ve spent so many years changing their mind, making rash decisions, or back peddling, their closest friends and employees can’t trust their decisions anymore. It happens for a number of reasons:

The Questions To Ask About Lance Armstrong


The reactions to the Lance Armstrong interviews on Oprah were pretty one sided.  Most people seemed to think he was holding back, offering excuses, or not being completely contrite.  When I watched the interviews, I wasn’t thinking about forgiveness, I was thinking about trust – and how to rebuild it.  So when Fox News asked me to write an essay on my reactions to the interview, I asked some different questions.  They published it here on, so please share it, and then I would love to hear your reactions.