Leadership Lessons I’ve Learned from The Salvation Army’s Jim Knaggs

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My friend Jim Knaggs is retiring from a long leadership career in The Salvation Army. He finishes his work as the Commissioner for the Western Territory of the United States, and certainly as one of the most respected leaders in this remarkable global organization. I’ve had the opportunity to work with Jim for the last few years as we created The Salvation Army Vision Network – the first “digital street corner” for an organization that was founded by

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You’re a Church. So Why Aren’t You Live Streaming?

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There’s a persistent myth about church live streaming that needs to be put to rest: the idea that once you go live online, your members will stop coming to the services. Nothing could be further from the truth. I don’t have statistics, I can only give you my experience with the hundreds of churches we’ve worked with around

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What I Learned From Jack Graham About Leadership

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Whenever I think of “leadership” I think of Jack Graham, pastor of Prestonwood Church in Dallas, Texas. While I’ve had the incredible opportunity to work with Jack and his PowerPoint Media Ministry team for many years, when it comes to leadership, there’s one memory of Jack that I will never forget: 

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How to Get Non-Believers Into Your Church

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Lifeway Research recently polled thousands of nonbelievers about what it would take to get them inside a church. When I thought about it, the results made perfect sense, but most church leaders never consider these possibilities. Focused on Americans who do not attend church, here’s what they said would draw them into one:

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When Creative Leaders Become Institutionalized

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I work with creative teams for a living. From media production to communications strategy to coaching through a crisis, I love creative teams focused on helping organizations share their message with the culture. But time to time, I encounter leaders that have become institutionalized. They play it safe, stop taking risks, and look for

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The Power of Staying in a Difficult Situation

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In the worlds of business, nonprofit, church, and universities there are plenty difficult and frankly terrible places to be. I know people working in situations where they are regularly threatened, criticized, belittled, and ignored. In my experience, it’s not so much about physical violence, but incredibly poor leaders who have no clue how to inspire their team. As a result,

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