You Can’t Be a Leader Without Building Trust

When it comes to leadership and influence, we rarely talk about trust. When we do, it’s usually in terms of honesty and integrity. Questions like: “Can I trust you to honor your word?” or “Can you be trusted with finances?” usually come to mind. Those questions are important, but the truth is, trust is a far deeper issue, and when it comes to your team, employees, congregation, or followers, trust may be the single most important connection you can build. Especially when it comes to leading the next generation, to achieve connection, here’s four principles every leader and influencer should know:

READ MORE » |

Leaders: What You Should Know About Your Team

Whenever I consult with a church, ministry, or nonprofit, I always begin by looking closely at the team. The employees are the ones that make an organization work, so learning as much as we can about them is critical – and I’m often surprised at how little pastors and other leaders actually know about the personal side of their team. If you’re not taking the time to know your people well, you’re shortchanging your vision. Having studied teams over the years, here’s a starting list of issues leaders need to know about their teams:

READ MORE » |

Why Your Point Person on a Project is Critical

At some point, your organization is going to work with a vendor, consultant, or other outside group. It could be about creating or updating a web or media project, hiring a builder, engaging legal advice, fundraising strategy, or a million other possibilities. Whenever that happens, there’s a critical issue that too many organizations don’t think enough about:  Your contact person. Some call them a “liaison,” a “go-between,” or “point person.” Whatever you call your employee that handles it, that role is

READ MORE » |

Leaders: One Big Decision You Need to Get Right

When it comes to pastors, as well as ministry and nonprofit leaders, there are hundreds of choices on your radar. In fact, leadership in many ways is about making the right decisions at the right time: short range, long range, strategy, vision – the list goes on. However, there’s one decision that is far more important than most ministry leaders realize:

READ MORE » |

Paul Revere and the Power of Networking

In the book “The Tipping Point” by Malcolm Gladwell, he tells the story of Paul Revere and the start of the American Revolution.  Everyone knows the story – one day a stable boy overheard a British officer telling another soldier that tomorrow there would be “hell to pay”.  The boy ran with the news to the home of a silversmith named Paul Revere.  It wasn’t the first rumor Revere had heard.  He knew the British were up to something, and was aware of the increasing number of British soldiers and land and ships in the harbor.  At 10:00pm that night, he decided

READ MORE » |

Have You Been Passed Over for Leadership Because You’re Creative?

Early in my career I worked for a very large media organization. Although I was the person in the media department the founder spent the most time with, and was the person who made most of the creative decisions surrounding the media programming – and perhaps most important – I was the person the employees looked to when a decision had to be made, I was continually passed over to

READ MORE » |

United Airlines and the Firestorm of Social Media

Is Your Organization Ready for Online Criticism?

For a Christian leader, the recent blow-up at United Airlines should be a teaching moment on the power of social media. You no doubt heard the story about an overbooked flight, and the passenger (who had paid for his ticket and was already seated on the plane) who was physically ejected for another passenger. Right or wrong, the incident was recorded on video and it quickly became the top story in the media. By the next morning, the social media memes had been launched:

READ MORE » |

Disasters Rarely Happen Because of One Big Mistake

It's Usually the Trail of Little Ones...

When problems happen, we often look back for one big mistake – one poor decision as the culprit.  But the truth is, most problems don’t happen because of a big mistake, more often it’s a trail of small ones.  A few years ago, theatrical producer Peter Schneider, writing about all the problems the Broadway production of “Spiderman” experienced, quoted writer Jon Krakauer on the subject of big disasters:

READ MORE » |