The 10 Most Common Communication Problems


You may not know that before he was President of Fox News and Chairman of Fox Television Stations Group, Roger Ailes ran a corporate communications firm. He advised presidents like Ronald Reagan, celebrities, and major corporate CEO’s. In his book “You Are The Message” he lists the 10 most common communication problems that apply to speakers, executives, and leaders of all kinds. Here’s the list, because it’s worth thinking about. Which of these do you have the most difficulty?

The Secrets of Confronting Without Offending


At some point, all leaders will be required to confront someone on their team. It may be about performance, personal behavior, mismanagement, or a host of other possibilities, but confrontation is critical – and inevitable – in all organizations. However, as Deborah Smith Pegues points out in her excellent book “Confronting Without Offending,” the key is to use confrontation to make better employees, not drive them away. Here’s a few of her tips for making that happen:

Leaders: 5 Warning Signs That You’ve Lost Your Influence


Leadership is about influence.  After all, if you can’t inspire and influence your team to accomplish your organization’s purpose, then you won’t get very far. But over the years, I’ve seen plenty of leaders lose that influence – and yet don’t recognize when it starts slipping away. For a number of reasons, they’re unable to see the warning signs that indicate they’ve lost authority and influence. Ex-leaders are everywhere, so don’t become one. To help, here’s 5 warning signs that you’re losing influence with your team:

The Perils and Prize of Leadership: An Interview with Dr. Sam Chand


One of the most respected voices on church and ministry leadership today is Dr. Sam Chand.  On his website his tag line is “My Life’s Vision is Helping Others Succeed” – and he’s good at it.  Sam and I have shared a number of clients over the years and time and time again, I’ve seen him turn around struggling churches, inspire frustrated leaders, and transform the culture at failing organizations.  Recently, I did an interview with Dr. Chand because I wanted to share some of his experience,  wisdom, and insight on church and ministry leadership.  Take notes.  Share it.  This is powerful stuff:

Why Leadership By Threat Isn’t Leadership


The New Testament book of Mark is a powerful example of who responded to the message of Jesus and who didn’t. Chapter 12 is an especially good example. The people (Mark describes them as “throngs”) loved his message, but those who resisted where those in authority, because they saw his message as a threat. Sadly, too many leaders today attempt to use threats as

The Problem With Chronically Late Leaders


From time to time everyone is late. We live in a world of distractions, and everything from traffic, last minute phone calls, to all kinds of emergencies make us late from time to time. The key phrase here is “from time to time.” But what happens when leaders (particularly pastors) are chronically late? Let me tell you something I hear from office, team, and church staff members all the time:

A Real Life Example of Why Culture is More Important Than Vision

White House

Culture is more important than vision.  From experts like John Maxwell to Sam Chand, that premise is a critical leadership principle. The reason is simple: An organization’s culture sets the tone for everything else, and leaders are responsible for creating an organization’s culture. I don’t care how great or noble your vision – if you don’t have a capable and vibrant culture, then very little will happen. A strong culture inspires people, and

Target CEO Resigns: Leaders Are Responsible Even When Things Aren’t Their Fault


The CEO of Target resigned last week amid the furor over the data breach that jeopardized 40 million payment card accounts since the Black Friday shopping weekend. Gregg Steinhafel had been at Target for 35 years and has been a respected leader through some challenging times. But with the data breach issue dragging on, and impacting stock prices, he finally stepped aside.  The truth is

10 Important Tips For Leaders


Writer Fay Vincent shared 10 Tips for New Executives in the Wall Street Journal recently. While they were designed for new CEO’s taking over high profile positions, when I looked at the list I realized that these were powerful insights that every leader needs to consider. I’d encourage you to read the entire article, but for a brief synopsis, here’s the 10 tips: