Episode 23: Crisis Public Relations: What Happens When Things Go Wrong

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Download episode 23: Crisis Public Relations: What Happens When Things Go Wrong (35 MB).

Although this podcast episode was originally produced a few years ago, it’s still a good reminder of the importance of handling public relations problems well.  In this episode, I discuss “Crisis PR” – what do you do when something bad happens to your company, non-profit, or religious organization. It’s a short, information packed look at how to respond during a crisis, especially in the digital age. Learn how to respond effectively, and win back the public’s trust.

Episode 51: The Risks of Online Counseling & Mentoring

Download episode 51 The Risks of Online Counseling & Mentoring (49MB)

In a digital world, more and more people are giving advice online.  But what are the ethical and legal risks?  In this podcast, Phil Cooke discusses the recent court decisions regarding digital information and how little is actually “private.”