The Change Revolution with Phil Cooke

Dispatches from the front lines of media, faith, and culture

Why Bureaucrats Drive Me Nuts

I know, I know. This is a blog about media and faith. But sometimes I have to vent. I've written before about how difficult it is to fire teachers in Los Angeles - even when they're under investigation for sexual improprieties with students. Now, World Magazine reports it could be worse in New York City. According to World:

"Where can a person get paid $70,000 or more per year to play Scrabble, write a novel, or surf the internet? How about New York City's public schools where 700 suspended teachers have waited as long as six years for disciplinary hearings. Thanks to tough union laws, these suspended teachers-accused of such acts as insubordination, lying, or cheating-receive full pay and holidays while barred from classrooms at an annual cost of $65 million, according to a recent Associated Press investigation. As cases are reviewed by arbitrators working just five days a month, teachers spend eight-hour days in designated "rubber rooms" reading, sleeping, doing yoga, painting, or generally passing the time."

The problem with bureaucrats is they have no accountability. Their decisions have no direct influence on the bottom line. They don't even have to get elected. As a result, they don't make risky decisions or make the tough calls. The bottom line is the status quo continues…

The truth is, I admire athletic coaches. They live and die from game to game. How close to the edge is that?

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If ever I write a self help book it will be called "Playing the Game - and other things they dont teach you in school".

I've worked in both public and private sectors and they both have their cultural paradoxes. As a public servant, if you actually try to get anything done and take responsibility for your decisions you show up other people for their lack of productivity. You soon get labelled a "trouble maker" and get passed over for promotion. Promotion in most government agencies is not dependant on productivity but rather on "playing the game" ie. making eveyone happy.

Similarly in private enterprise, every KPI can be scammed, schemmed and gamed to abuse the long term interests of the organisation.

Culture is set from the top. Period.

Try to set it from the bottom and you will forever be answerable to people less qualified, less experienced and less productive than you - but a whole lot better at "playing the game".

Now I agree - you couldn't have said it better.

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